A caregiver calls out, and June takes it from there — the outreach list, the phone call, the confirmation. About two and a half minutes. Sound on; the call is the point.
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A caregiver calls out of a visit scheduled for the next morning. June starts working the gap immediately.
Four caregivers in match order, each with how they'll be reached — a call for most, a text for the one still on a visit until eleven.
The caregiver asks about pay, the client, the drive and what the visit involves. June answers each one and keeps the call moving.
The caregiver says yes. June confirms the details back, and the scheduler signs off on the rest.
Most outreach fails on detail — the rate, the drive, what the client needs. June handles those in the moment, which is why the calls convert.
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